Questions? Comments? No worries.
If you've got any questions, we'd be stoked to hear from you. Email usually works best. If you're a skate shop or are interested in working with us on our wheels, get in touch — we'd love to chat.
Quick questions
Currently, all US orders ship directly from our warehouse located in Los Angeles, California. If our US warehouse doesn't have stock, we will ship from one of our other warehouses closest to you.
For China regions such as Mainland China, Taiwan, Hong Kong, or Macao we will ship your order using SF Express from Shenzhen. For other regions, orders will ship from Shenzhen or Hong Kong — this allows us to offer fast shipping to most of the world in 3-5 days.
As wheels are unable to be sold once opened, we don't accept returns for change of mind. We back up our wheels with a 6 month manufacturers warranty against defects. Normal wear and tear isn't covered. If you've got any doubts, don't hesitate to get in touch with us.
We take Visa and Mastercard payment as well as Apple, Google Pay and WeChat Pay. Unfortunately we don't take payments with PayPal.
Orders are shipping within 24-48 hours of being placed. You'll receive tracking details once the chosen shipping carrier has actually picked up the package, so it may be 1-2 days before you receive any tracking — don't panic though, we've got your back.